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SSB & BART Group to provide national accessibility coverage and extended capabilities through combination

SSB BART Group & Federal Solutions Group Partner to bring "Accessibility Management Solutions" To Governmental I.T. Agencies

HP and Wells Fargo Bank
Receive NFB Accessibility
Recertification


SSB BART Group Launches Accessibility
Management Platform (AMP)


 Home > Customer Support > Support Details


Support Details

Want to hear a voice on the other end of the phone when you have a question? With the best customer support in the industry, SSB BART Group's Support Engineers respond to all of your software questions. SSB BART Group's customers with our software Support package are contacted within an hour for any high priority issue - guaranteed.

SSB BART Group's Support package offers several advantages including a full year of support, telephone and email contact, and guaranteed response times.

SSB BART Group's Support contract includes:

  • 12 months of software support for your licensed InFocus products
  • Telephone and email support from live software support engineers
  • Response within 1 hour for priority 1 issues
  • Response within 8 hours for priority 2 issues
  • Response within 3 days for priority 3 issues
  • Access to online searchable database of FAQs

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